“Though not at the most frontier for medical care, facility team always proactively responses to our clinical needs at any time to ensure clinical safety and patient safety, which has provided a solid facility support for the continuous development of the hospital. Since the outbreak of Pandemic, especially during 2021, BJM has completed numerous reconstruction projects, including Guo Bin Building, Admin Building relocation supports, He Qiao Dental & Cosmetic & Plastic Center , GI Center, SY Rehabilitation Center, DTU Renovations and H2U planning supports . As Senior Engineering Manager, Gao Xuechuan has been working tirelessly to manage these projects from planning, design, bidding, construction to final acceptance. In addition, during the vacancy of DTU facility manager, Gao Xuechuan shoulders up DTU facility related responsibilities as well. Thank you Gao Gong for your hard work! "

—— Sylvia Pan, General Manager, BJM

“Jenny is a very positive and active clinic manager, she has been promoted as a manager for one year, and took active role in a challenges time to proactive manage the big clinic. She always keeps thinking and thinks positively, she has shown her leadership role to build up the positive team moral in the last year, and set up COVID-19 screening test and COVID-19 expat vaccination services in the clinic for the community. She can creatively manages staffing assignments during staff shortage to ensure daily operations efficiency and effectiveness. We have obtained many patients feedbacks to showing their appreciate for JGM team. Due to her great leadership, the JGM team has became very positive and improved a lots. Many patients sent their thanks card to physician, nurses and frontline staff. Jenny has ‘can do’ attitude and be trusted by peers , supervisor and physicians. She has been setting us ICARE spirit in her team and leading the team growth. We really appreciate her contribution and delegation. She is excellent young leaders ! ”

—— Jessie Yang, General Manager

“Dr Zhao has been a force of nature on the UFH Internet Hospital platform, leading UFH in its utilization by far. More importantly, patient feedback on Dr Zhao have been exceptional, and tells an amazing story by itself in terms of her care, patience and engagement of her pediatric patients and their parents. A perfect demonstration of UFH values.”

—— Dr. Alastair Mah

“Dr. Xiao Mingyue is rewarded as BJURH Grand Champion for Year 2021. She is very diligent, accountable and hardworking. She always put patients first, trying to provide best medical service to patients. She is widely recognized both by patients and peers for her professionalism, kindness and solid medical knowledge. She worked as one of the key clinicians for 2021 JCI accreditation preparation, contributed significantly to raise BJURH medical quality to a new height. She is eager to learn and try new knowledge and has successfully integrated the rehabilitation skills into chronic disease management. She has actively participated in marketing and patient education events, is deeply loved by the audience and patients. Dr. Xiao has perfectly reflected the concept of ICARE. We are honored to work with Dr. Xiao.”

——Sharon Hu, General Manager

“Li Chaoqin Laoshi works conscientiously in clinical, made many extraordinary achievements and highly praised by the children and their families. She puts her job at the first priority and has been devoted full of her love and great dedications towards to it, she is always ready and takes actions whenever hospital needed, she is our trustworthy colleague. She cares about UFH’s reputation, always motivates herself and other colleagues and sets an example for us, the team which leading by her has been highly recognized by patients, she is our role model. During the whole process of DTU setting up from the early preparation to the opening operation, Li Laoshi really value DTU as own , made great dedication which fully demonstrated the sense of strong ownership and high sense of responsibility! We have been deeply inspired by her spirit and attitude! It perfectly presents the ICARE spirit of UFH.”

—— Joy Liu , Executive General Manager,Chen Li Xin, Chief Nursing Officer

“Since Dr. Wang Yana joined TJU late 2019, we have received a number of positive feedbacks from ENT patients as Dr. Wang is always able to identify the illness and provide necessary treatments. As the only ENT physician, Dr. Wang is always available to her patients despite the normal clinical schedule. She has noble medical ethics, strong professionalism and puts herself in the patient's shoes in his work. He is a real ICARE practitioner.

—— Daniel Liu

“Mary Mao is an excellent midwife with 32 years of working experience. She is professional, rigorous, sunny and warm. With the help of Mary Mao, every pregnant woman becomes the happiest mother. In the emergency maternal delivery and nursing work, Mary Mao has got countless maternal trust and gratitude. She was awarded "The most beautiful inoculator" for her work on COVID-19 vaccination beside excelling in midwifery work. In the QDU 1st JCI accreditation, Mary Mao led the OB nursing team to conduct the review with high efficiency and rigorous attitude, which won high recognition from the prosecutor and added a brilliant stroke for QDU to pass the JCI accreditation with high scores.”

—— Wang Ao, Liu Zhen

“Vivian Cao, as the manager of the Laboratory Department, has been conscientious and diligent in her efforts to perfect various rectification projects of the laboratory Department. She has always given top priority to the work of the laboratory Department, and she is always ready to help others and has a sense of responsibility. Vivian led her team to work overtime to complete the COVID-19 PCR testing project for the hospital on time. From her, we can see the shining point is an example for us to learn. Thank you very much Vivian!”

—— PXU All Staff

“In order to serve the needs of the business development of the hospital and work arrangement, Gloria resolutely stepped into clinical service area. In just nine months as the Service Line, Associate Manager, she focused on the overall customer needs and business development, actively cooperated with medical staff on providing customer service and carrying out medical work, in-depth research on market dynamics and customer needs, promoted the research and development of new products, know about how to build smooth connection between the market and medical treatment, served experts from other hospitals with enthusiasm and helped new employees patiently, and boosting the starting of Plastic Surgery business. She is conscientious and meticulous in her work, regardless of gains and losses, and always consistent. She practices the core value of UFH with full enthusiasm, and is a model of service line manager in our hospital.”

—— Michael Zhang

“In the past year, Seven has always been adhering to the patient-centered concept to make improvement continuously in all staff health and safety, infection prevention and control in our hospital, surgical care process, internal environment, etc. During the JCI survey, Seven tried her best to organize all departments to actively participate in JCI through various innovative ideas, so as to ensure that every policy, rules and regulations and process of our institute complies with the highest JCI accreditation standards. She is integral part of GZU JCI success, and her dedication to this huge project impressed us so much! She is our real practitioner of the spirit of ICARE!”

—— GZU all staff

“Under the leadership of the Audit Committee of the Board, Echo led her team members to inspect and evaluate the implementation of the company's internal control and risk management in a complete, reasonable and effective manner, and put forward audit suggestions on the defects of internal control for many times. Which improved the rules and regulations, established the internal audit quality control system, and made outstanding contributions in the inspection, supervision of the implementation of the system. From top to bottom, to the greatest extent to ensure the company's internal operation compliance and legality. Echo puts ICARE into practice in daily work and team management, and is an indispensable team leader for us!”

—— Roberta Lipson, Carl Wu, David Zeng

“Vivi is good at starting from the perspective of customers in terms of service, fully embodies the spirit of ICARE, and actively takes extra miles. Vivi always tries her best to build a good relationship with doctors in international clinics and performs well in inter-hospital cooperative referrals. She often takes the initiative to go to patients in the waiting area, listens to and understand customer needs. Vivi provides tailored services and experience for customers, and builds a United Family brand and image among customers' community. She has set the model of ICARE for our front-line work!”

——Roberta Lipson, Carl Wu, David Zeng